At Print N Go Printers, we are committed to ensuring your orders are delivered safely, on time, and in excellent condition. This Shipping Policy explains how and when we ship orders, what delivery options are available, and what you can expect during the process.


1. Delivery Coverage

We currently ship to all locations within the United Kingdom. For orders outside of the UK, please contact us directly for availability and custom shipping arrangements.


2. Order Processing Time

  • Standard Products: Orders are typically processed and dispatched within 1–3 business days after payment confirmation and artwork approval.

  • Custom Products: Products requiring additional design work or customisation may take 3–7 business days to process, depending on the complexity and quantity.

  • Orders placed on weekends or public holidays will be processed on the next working day.


3. Shipping Methods & Carriers

We use reliable and tracked courier services such as Royal Mail, DPD, Hermes, or Parcelforce depending on the size, weight, and location of the delivery.

Shipping options include:

  • Standard Shipping (3–5 working days)

  • Express Shipping (1–2 working days, additional charges apply)

  • Local Delivery (if applicable for nearby zones)


4. Shipping Charges

Shipping charges are calculated based on:

  • The weight and dimensions of the order

  • Delivery location

  • Chosen delivery method (Standard or Express)

All applicable shipping costs will be displayed at checkout before final payment.


5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and courier details. You can use this information to track the status of your delivery in real-time.


6. Delivery Timeframes

While we aim to meet estimated delivery times, delays may occasionally occur due to:

  • High order volumes during sales or peak seasons

  • Unforeseen courier or weather disruptions

  • Delays in customer-provided artwork or payment clearance

We are not liable for courier delays once the order has been handed over to the shipping provider, but we will assist in resolving any issues.


7. Delivery Issues or Missing Orders

If your order hasn’t arrived within the expected timeframe, please:

  • Check your tracking link for updates

  • Ensure someone is available to receive the delivery

  • Contact us at info@printngoprinters.co.uk or call 02045 770090 with your order number

Claims for missing or damaged items must be reported within 48 hours of delivery.


8. Packaging & Protection

All products are securely packaged to prevent damage during transit. If your order arrives damaged, please send us clear photos of the packaging and product, and we will assist you with a replacement or resolution.


9. International Shipping

At this time, international shipping is available only on a case-by-case basis. If you're located outside the UK and would like to place an order, please contact us for a custom quote and delivery timeline.


10. Questions or Concerns

If you have any questions about our shipping policy or need help with an order, feel free to reach out to us:

📧 Email: info@printngo.uk
📞 Phone: 02045 770090