Effective Date: 30-7-2025

At Printngoprinters, we are committed to protecting your privacy and handling your personal information with transparency and respect. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://printngoprinters.co.uk, make a purchase, or interact with us.


1. Who We Are

Print N Go Printers is a UK-based company offering custom printing services, including banners, business stationery, signage, clothing, and promotional items. We operate under UK data protection laws, including the UK GDPR and the Data Protection Act 2018.


2. What Information We Collect

We may collect the following personal information:

  • Contact Details – such as your name, email address, phone number, and delivery address.

  • Order Information – product details, custom designs, and billing preferences.

  • Payment Information – securely processed by our payment gateway partners (we do not store full card details).

  • Technical Data – such as IP address, browser type, device type, and website activity through cookies.

  • Communication Records – emails or messages exchanged via our contact forms, email, or WhatsApp.


3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and deliver your orders

  • To respond to enquiries or requests

  • To personalise your experience and improve our services

  • To send order updates, invoices, and shipping notifications

  • For marketing purposes, if you have opted in (you can unsubscribe anytime)

  • To comply with legal obligations


4. Sharing Your Information

We respect your privacy. We do not sell or rent your personal data to third parties. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, delivery partners)

  • Law enforcement or regulators where legally required

  • Web analytics tools (e.g., Google Analytics) to help us understand user behavior

All third parties are required to handle your data in compliance with applicable data protection laws.


5. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience, monitor performance, and gather analytics. You can manage or disable cookies through your browser settings.


6. Data Retention

We keep your data only for as long as necessary:

  • Order information: up to 6 years (for tax and legal compliance)

  • Contact or support requests: up to 1 year

  • Marketing data: until you unsubscribe or withdraw consent


7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent to marketing communications

  • Request data portability or raise objections

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated

To exercise any of these rights, please contact us at info@printngoprinters.co.uk.


8. How We Protect Your Data

We use industry-standard security measures to protect your personal information, including:

  • SSL encryption on our website

  • Secure payment gateways (e.g., Stripe, PayPal)

  • Firewalls, access control, and internal data policies


9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. We recommend reviewing it periodically to stay informed.


10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Printngoprinters
Email: info@printngo.uk
Phone: 02045 770090
Website: https://printngoprinters.co.uk